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Starting in 2024, online platforms operating in the EU will be obligated to establish both ad-hoc and ongoing Trust & Safety mechanisms to comply with the DSA. Failure to comply risks heavy fines and possible operational barriers. ActiveFence can help platforms meet their DSA compliance needs.
Read our ReportThe Digital Services Act aims to create a single, frictionless set of rules for digital service providers to operate in when conducting business in each of the EUʼs 27 member states.
Pushing platforms to be more aware of Trust & Safety throughout the product lifecycle, the DSA emphasizes three areas of safety: platform development and maintenance, transparency and accountability, and risk mitigation.
We provide both automatic operational tools and tailored intelligence solutions to support DSA compliance, including:
Generate comprehensive transparency reports with a single click directly from the ActiveOS user interface. We collect and analyze pertinent data, including moderation decisions made on the platform. Our system swiftly assembles a transparency report in the background, providing you with a readily accessible version that can be customized with additional data points and prepared for public use.
Read the Comprehensive Guide to Transparency Reports
Leverage our Flagging API and ready-to-use workflows to create a dedicated moderation queue for flagged content. With the intuitive ActiveOS UI and seamless integration options for third-party tools, Trust & Safety teams can automatically handle flagged items based on predetermined thresholds and trigger notifications for flagging users. This ensures prompt responses and effective communication for flagged items, in alignment with the requirements of the DSA.
Utilize ActiveOS code-less workflows to support a formal procedure for providing reasons when taking actions such as content takedowns, account suspensions, or other moderation actions on the platform, and for individuals to appeal against them. With ActiveScore, an AI-driven detection tool, we provide context whether to accept or deny the appeal and, in any case, provide a suggested message to reflect the moderation decision.
*ActiveFence is not a legal service provider and does not provide legal advice.
The content on this page is intended for informational purposes only.
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